The Crew Member is responsible for taking customers’ orders in a restaurant setting, answering questions on meal items, making recommendations on meal bundles, serving food/beverages to customers, and performing cashiering duties. At times, the service crew may be required to prepare food.

Customer Service

• Undertake day to day restaurant operational tasks which include the taking of food & beverages orders
• Ensure the display of excellent customer service at all times, greet and welcome restaurant diners in a warm and friendly manner
• Create high standards of customer experience, be attentive towards the customers and their queries
• Ensure prompt serving and clearing of plates after guests have finished dining
• Maintain high standards of cleanliness within the restaurant and the brand standards

Duties:

• Assist in daily operations of restaurant
• Handle front-of-house duties such as taking orders, cashiering, serving food & drinks
• Handle back-of-house duties such as food preparation in kitchen, washing mugs & utensils, food waste disposal
• Wash and scrub tools & equipment, cooking stations, food preparation area and dining & kitchen floors
• Daily housekeeping in dining and kitchen areas