Job Purpose/Key Responsibilities
The cleaning operations manager is responsible for managing the organisation's cleaning operations. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. They are also required to carry out capability development activities and any other operational requirements as directed by the management.

They work in an office and perform site visits when necessary. As part of their operational duties, they build relationships with relevant stakeholders and clients.

They are organised, responsive, approachable, resourceful, and service-oriented leaders who can multitask and manage operations effectively.

Critical Work Function / Key Tasks

• Manage cleaning services
• Manage Incidents
• Manage inventory, equipment and maintenance schedule
• Manage Cleaning Teams