Job Type(s): Full Time, Part Time
Timing/Shift: 5 Day Week, Shifts
Industry: Hospitality, Travel / Tourisms
Job Type(s): Full Time, Part Time
Timing/Shift: 5 Day Week, Shifts
Industry: Hospitality, Travel / Tourisms
Singapore
Professional Certificate/NITEC
Fresh/entry Level
1 Year Experience
Travel to office
1 Year Experience
Travel to office
Job Description
- Counting of dirty uniforms and fill up the forms for the laundry vendor
- When clean uniform is returned, require to check against the previous day record, ensuring that all uniforms are back
- Hang the clean uniform back to the rack according to the department
- Monitor guest rooms turnover via Opera PMS
- Print, update daily VIP rooms, traces and Special reports for Supervisors and room attendants
- Inform the room attendants when the rooms check out
- Communicate with the supervisors all relevant information to ensure smooth turnover of rooms
- To update the supervisor for any room discrepancy
- Manage guest calls and requests, ensure is communicated promptly and accurately
- Ensure clear and accurate communication between Housekeeping and other departments
- To inform room attendants/supervisor to collect guest laundry when guest requests for laundry service
- To check against the list and signature, the items that the guest sent and if the room number written by guest is correct
- To post in the charges for guest laundry and update the afternoon shift supervisor the list of rooms that was sent out for laundry
- In charge of lost and found recordings
- Update of weekly roster, application of leaves (Annual, Sick, Birthday and etc) via Time soft system after approval has been given by the Executive Housekeeper
- Tabulate daily linen, guest laundry and uniform transaction records and tally monthly reconciliation record with laundry contractor
- Keep work area neat and tidy
- To send requests of items to guests (e.g. iron & iron board, opening of sofa bed)
- To count dirty linens before sending out to laundry vendor
- To carry out any other duties and responsibilities as assigned
Job Requirements
- Minimum Secondary Education
- Able to use MS Words and Excel
- Perform 8am to 5:30pm daily on weekdays
- Able to multi-task
- Good communication skills