Job Type(s): Permanent, Full Time
Timing/Shift: 5 Day Week, 5.5 Day Week
Industry: Admin / Secretarial, Customer Service
Job Type(s): Permanent, Full Time
Timing/Shift: 5 Day Week, 5.5 Day Week
Industry: Admin / Secretarial, Customer Service
Singapore
Primary/Secondary School/'O' Level
Junior Executive
0 Year Experience
Travel to office
0 Year Experience
Travel to office
Job Description
Job Highlights
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Attractive pay package and performance bonus
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Comprehensive medical and insurance coverage
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Professional Development and Career Progression
Job Description
- Supervise and manage a team of Traffic Controllers, Customer Service Representatives and Breakdown Team to ensure smooth day to day operations
- Monitor department's efficiency, performance of Customer Care Representatives and suggest process improvements to improve Team's productivity, reduce errors / eliminate wastage of resources
- Bolster company's bottom line
- Deployment of drivers - assign appropriate replacement vehicle for scheduling and ad hoc assignments
- Ensure all drivers follow and adhere to safety instructions and road traffic rules at all times to achieve zero accident
- Coach and assist traffic controllers on drivers' daily deployment
- Ensure availability of all idle vehicles are ready for rental
- Accountability of assets e.g. motor vehicles and keys
- Ensure new rental and returned vehicles interior and exterior are thoroughly cleaned
- Ensure vehicles are in good condition prior to delivering to customers
- Full responsibility of vehicle fleet and maintain proper records of vehicle movement
- Resolve professionally all matters relating to vehicles, accidents and breakdown
- Ensure compliance and enforce policies and procedures
- Other ad-hoc duties assigned by supervisors
Job Requirements
- At least 2 years relevant supervisory experience (automotive industry advantageous)
- Class 3 driving license
- Must be contactable by means of hand phone at any time including weekend and public holidays