Customer Service Advisor, Motor Claims | Tuas | Class 3

Goldbell Corporation Pte Ltd

Job Type(s): Permanent, Full Time

Timing/Shift: 5.5 Day Week

Industry: Building & Construction

SGD 1,800 - 2600    Monthly

Job Type(s): Permanent, Full Time

Timing/Shift: 5.5 Day Week

Industry: Building & Construction

8 Tuas Avenue 18, Singapore

Higher Secondary/Pre-U/A' Level

Non-Executive

0 Year Experience

Travel to sites / shop outlets

0 Year Experience

Travel to sites / shop outlets

Posted on 03 Apr 2024

Closing on 03 May 2024

SGD 1,800 - 2600    Monthly

Posted on 03 Apr 2024

Closing on 03 May 2024

Job Description

Job Highlights

  • Attractive pay package & Performance bonuses
  • Medical Benefits, Hospital & Surgical Insurance Coverage
  • On Job Training provided
 

Job Description

A professional career specializing in motor insurance claims.

The incumbent will be trained and equipped with a lifetime skillset in financial recovery after a motor accident.

This job will enable you to gain skills and expertise in customer service, financial recovery as well as service sales.

If you are a car enthusiast, good problem solver, a business and people person, this rewarding career is for you.

Responsibilities

  • Attend to walk in customers
  • Logging in Gear Reporting
  • Explain and ensure customer understand the claim process
  • Ensure correct classification of type of accident repairs per Barometer of Liability Chart
  • Ensure customer understands definition of own damage / Third Party claims
  • Represent customers to prepare and submit estimation in repair cost
  • Arrange surveyors to inspect damaged vehicle
  • Represent customers to negotiate with insurers on the insurance coverage and repair cost
  • Finalize the repair cost with surveyor and send LOD to insurers
  • Coordinate and administer paperwork and invoicing of the repairs to customers and insurers
  • Other ad-hoc duties assigned by Supervisor
Job Requirements
  • Willing to work in Tuas
  • Attentive, honest, hardworking and resourceful
  • MS Office and Excel knowledge
  • Understanding of Motor Vehicles / Relevant experience in automotive industry
  • Motor Claims experience advantageous